検索条件入力 ＞ 書誌詳細 ＞ 関連資料一覧：（本学所蔵）
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件名：LCSH:LCSH:Consumersatisfaction
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 資料名所蔵館責任表示出版者出版年所在
1書影Aftermarketing : how to keep customers for life through relationship marketing 亀岡本館Terry G. VavraBusiness One Irwin 亀岡本館:書庫 675.2||V49a
2書影Customer centered growth : five proven strategies for building competitive advantage 亀岡本館Richard Whiteley and Diane HessanAddison-Wesley Pub. 亀岡本館:書庫 673.3||W68c
3書影The customer century : lessons from world-class companies in integrated marketing and communications 亀岡本館Anders GronstedtRoutledge 亀岡本館:書庫 336.1||G87c
4書影Know your customer : new approaches to understanding customer value and satisfaction : PB 亀岡本館Robert B. Woodruff, Sarah Fisher GardialBlackwell Business 亀岡本館:書庫 675.2||W86k
5書影Measuring customer satisfaction : survey design, use, and statistical analysis methods 亀岡本館Bob E. HayesASQ Quality Press 亀岡本館:書庫 675.2||H49m
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