1 | | Interactive services marketing pbk | 亀岡本館 | Raymond P. Fisk, Stephen J. Grove, Joby John | Houghton Mifflin | | 亀岡本館:書庫 673.9||F28i |
2 | | Marketing the professional services firm : applying the principles and the science of marketing to the professions | 亀岡本館 | Laurie Young | John Wiley & Sons | | 亀岡本館:書庫 673.9||Y95 |
3 | | Service management and marketing : customer management in service competition | 亀岡本館 太秦北館 | Christian Grönroos | Wiley | 2007 | 亀岡本館:書庫 673.9||G87s 太秦北館:太秦北館:MBA 673.9||G87s |
4 | | Service management and marketing : managing the service profit logic | 太秦北館 | Christian Grönroos | Wiley | 2015 | 太秦北館:太秦北館:MBA 673.9||G87s |
5 | | Services marketing : a managerial approach | 亀岡本館 | Rebekah Bennett ... [et al.], edited by Janet R. McColl-Kennedy | J. Wiley & Sons Australia | | 亀岡本館:書庫 673.9||Se86 |
6 | | Services marketing : integrating customer focus across the firm | 亀岡本館 | Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler | McGraw-Hill/Irwin | 2009 | 亀岡本館:書庫 673.9||Z2s |
7 | | Services marketing : integrating customer focus across the firm | 徳志館書庫 | Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler | McGraw-Hill/Irwin | 2006 | 徳志館書庫:3F-1 673.9||Z2s |
8 | | Services marketing management : an international perspective | 亀岡本館 | by Hans Kasper, Piet van Helsdingen, Wouter De Vries, Jr | John Wiley | | 亀岡本館:書庫 675||Ka78s |
9 | | Services marketing management : a strategic perspective : pbk | 亀岡本館 | Hans Kasper, Piet van Helsdingen, Mark Gabbott | John Wiley | 2006 | 亀岡本館:書庫 673.9||Ka78s |
10 | | Services marketing : people, technology, strategy | 亀岡本館 | Christopher Lovelock, Jochen Wirtz | Pearson/Prentice Hall | | 亀岡本館:書庫 673.9||L94s |